VBH, the specialist behind the greenteQ hardware range, has made improvements to the registration process for its proteQ10 profile cylinder anti-snap guarantee.
Under the guarantee, which covers the popular greenteQ Orion TS007 3 star profile cylinder, consumers can expect a payment of £2000 should an Orion snap to allow a successful break-in.
VBH has launched a completely new registration process to make it ‘even easier’ for the end customer to register their cylinder.
The information card that comes with each cylinder has now been updated to include a QR code that takes the customer directly to the registration page of a new website.
The easy-to-use site takes the visitor through the simple registration process in just a few clicks. Once registered, the cylinder’s 10-year anti-snap and function guarantees are activated. In addition, by setting a Key Security Password during registration, the user activates the free Key Security Scheme, which prevents additional keys from being ordered via the key number unless the password is provided.
Gary Gleeson, Marketing Manager at VBH, says, “We have had over 18,000 individual registrations since launching the proteQ10 guarantee and security scheme.
“These improvements to the key card and website make product registration easier than ever. greenteQ Orion is the obvious choice for installers and lock replacement specialists, as it is easy to explain the benefits of the cylinder and the process of registering for proteQ10 to potential customers.
“Once the cylinder is registered, VBH takes over responsibility for all dealings with the end user in the unlikely event of an issue, saving our customers the potential headaches and costs of call outs and providing replacement products.”
