AdminBase, the mobile sales and management system for window and door installers, has been updated with a new function which allows users to track all warranty and guarantee information for individual contracts.
The highly evolved system recently underwent a step-change in its offering with the launch of dedicated mobile apps, designed to fully integrate every stage of the sales process, from marketing to after-sales support.
The latest update is said to be simple to download and set-up for existing users, and automatically displays the remaining warranty and guarantee periods for each of the individual products installed as part of a contract.
The warranty and/or guarantee relating to each of the products used in a particular job, for example the door, hardware and windows, can be individually set when the data is first entered onto the system. For added simplicity, default products will have the warranty and guarantee information already set-up each time they are selected for a new contract.
Once activated, the remaining warranty and guarantee information will then be stored in a central database along with all the other details of the related contract, ready to be accessed by a service engineer via a tablet, in the event of any required remedial work.
Rhonda Ridge, managing director at Ab Initio, commented: “When I originally created Adminbase, the ability to mobilise the system with on-site functionality simply wasn’t possible, but now, thanks to the high-speed internet connectivity of modern portable devices, it has revolutionised the way installers can operate. This latest update adds even more functionality and gives users a simple and effective way of keeping track of warranties and guarantees, eliminating paperwork and creating a favourable impression with homeowners in the process.”
