Sheffield Window Centre (SWC), a family-based manufacturer of PVC-U windows, doors and conservatory products, has been trading since 1975, and has a long-standing relationship with VBH (GB), suppliers of hardware and ancillaries to the trade.
SWC says it has built its reputation on delivering a ‘reliable and trustworthy service’, backed up with ‘honest advice and first-class customer service’. MD, Ian Hunter, said: “We have the latest machinery, hardware and software to produce the best products, but we still only sell in the old-fashioned way – no hassle, no pressure, just great value for money.”
Reliability is reported to be a by-word at SWC, as many of its employees have been there for 15+ years, providing a consistent level of service. Over the years, VBH has provided products and support to help SWC maintain its reliable reputation, along with technical support for specification and testing. SWC uses a variety of Greenteq door and window hardware, as well as third-party products supplied by VBH.
Adrian Gale, VBH’s regional sales manager, commented: “Our VBH24 webshop and product configurator make it easy for SWC to order the correct hardware for even the most complex installation. But in addition, we are always happy to help with technical advice – particularly when products, or the regulations governing them, change. We have recently helped them with preparation for PAS24 testing for their windows and doors, by sharing our knowledge of tried and tested components and profiles – many of which SWC was already using – to ensure their testing went smoothly.”
Adrian’s contribution is recognised by Ian Hunter: “Adrian’s knowledge and experience mean that he has valuable insights into the industry – which he’s happy to pass on to us. This has helped with our growth over the years. We know we can rely on VBH for dependable products and support, which all goes to help us provide the high level of service we offer our customers.”
