Sash window specialist, Roseview, says it has topped off a ‘phenomenal’ 2016 with a win at the G16 Awards.
Wowing the judges with its range of customer care programmes, the fabricator was presented with the prize for Customer Care Initiative of the Year at a glamorous awards evening held at the Park Lane Hilton, London.
Focusing on customer care has been a key theme at Roseview over the past year. From opening a new showroom that allows customers, architects and specifiers to view the company’s Rose Collection sash windows in-situ, through to developing a range of marketing materials and specifier support programmes, Roseview says it has concentrated on making sure that the quality of its service matches that of its products.
“We’re absolutely delighted to have our efforts recognised in this way,” commented Mike Bygrave, Roseview marketing manager. “We all know the market is getting more competitive, and installers need high-quality products to help them stand out from the crowd. The customer care initiatives we’ve put in place this year will help them do that, while supporting them every step of the way”
“This G16 award will take pride of place next to our G13 New Product of the Year award. It really means a lot to us as it shows our customers that we can provide them with both award-winning products and an award-winning service. That’s something we’re very proud of.”
