Manufacturer Quickslide has introduced barcode scanning, from sales through to delivery. The move is designed to increase accuracy of information between the window and door fabricator and its trade partners, at every stage of the order process.
This latest development from Brighouse-based Quickslide, West Yorkshire, is part of the company’s efforts to continuously improve the quality of its service. It follows a series of earlier investments designed to enhance customer experience. The £2m growth programme includes a new dispatch centre, completed on time last year, despite the challenges of lockdown. The introduction of a dedicated facility for all finished goods means handling is minimised and delivery vehicles can be loaded faster, enabling Quickslide to service its customers more efficiently.
Other investments include the installation of a state-of-the-art Schirmer CNC machine, two corner cleaners and two quad welders. The business has also added four new delivery vehicles linked to Quickslide’s Evonet business management system.
Communicating directly with each vehicle’s TomTom satellite navigation, Evonet devises the most efficient delivery route for the day. It keeps customers informed of their order’s progress via text and email alerts, allowing them to manage their daily workloads more effectively.
Evonet is also able to alert drivers if anything has been left off the vehicle prior to departure, or if an order is left on board by mistake during delivery. This significantly reduces the risk of errors and gives Quickslide customers even greater confidence that their orders will arrive on time and in full.
Ben Weber, Quickslide’s managing director, said: “Barcode scanning enables us to keep track of orders, reduces paperwork and streamlines efficiency but, just as importantly, it helps our trade partners manage their workload more effectively. This helps them deliver what was promised to their homeowner customers, ensuring that a better service is achieved right throughout the supply chain.
“Quickslide is firmly committed to continuously evolving, to maintain our position at the very forefront of the window and door industry. We believe our latest improvements to the processing, manufacture, transport and delivery of our product range are a clear example of this.” Read more about Quickslide at www.quickslide.co.uk.
