Premier Arches stated that it has continued to maintain its on-time, in-full (OTIF) delivery rate of over 98%.
Sean Greenall, Premier Arches’ managing director: “We take dependability very seriously at Premier Arches and despite getting busier and producing increasingly technically challenging products, we have strived to maintain more than 98% of frames arriving on time, in full on delivery dates confirmed at the point of order.
“This is a testament to our skilled craftsmen at our state-of-the-art manufacturing base in St Helens and our experienced customer service team.
“Our manufacturing processes mean we can produce high-quality, bespoke frames efficiently, allowing our customers to say ‘yes’ to high-value projects they might have previously turned down, knowing they will get bespoke frames on time and to the highest standards.
“As the industry becomes more competitive and our customers need to get ahead, our commitment to maintaining high OTIF rates, order accuracy and technical standards, even as production volumes increase, will allow us to continue to support them and keep them happy.”
