FENSA, the government authorised self-certification scheme for window and door installers has launched the new FENSA member ID card.
Feedback from FENSA members and consumer groups revealed that both were keen for there to be a ‘more credible’ ID card. Installers wanted to demonstrate their ‘trustworthiness and reliability’, with customers wanting ‘greater peace of mind’.
Jon Vanstone, director of FENSA, said: “It is a really exciting time for FENSA and the new card marks the first of a number of initiatives and changes in 2017 that will deliver more value to members and help them have better engagement with their customers.”
Changes to the appearance of the ID card itself include a hologram to prevent rogue traders developing counterfeit cards.
Neil Coyle, Member of Parliament for Bermondsey and Old Southwark, said: “I’m delighted to see the launch of the new FENSA card today, an initiative that will help installers build trust with their customers.
“FENSA membership is synonymous with high quality work and the FENSA card will soon be a visual representation of this. It is great to hear more about FENSA’s bold plans to support installers in the year ahead. FENSA plays an important role in the fenestration industry and its’ work will continue to protect the reputation of responsible installers.”
