The contracting division of Glassolutions, part of Saint-Gobain UK, has invested £5 million and restructured its operating model to enhance its national UK business with a clear aim to become a market leader.
The company, part of the Saint-Gobain group which operates in 67 countries and has over 180,000 employees, has consolidated all its functions under one business unit, and invested in 20 new team members plus additional new fabrication facilities.
Glassolutions’ contracting division has over 200 directly employed staff covering the UK, specialising in the conception, design and installation of glazed facades and building envelopes.
The restructure will see Glassolutions’ contracting division move from a regional structure into one centralised national business with local project delivery teams.
The division will be internally co-ordinated to ease communication flow and build a sustainable structure to meet growing demand. Project delivery will continue to work cross-functionally whilst benefitting from the support of their respective teams. This will remain at the heart of Glassolutions projects with local people operating from its regional network.
The new structure focuses on the service level requirements of customers in the delivery of medium to large scale façade and glazing projects, providing enhanced support to improve the customer experience and give better structure to its supply chain requirements.
Ian Davy, group commercial director at Glassolutions, said: “What this means for clients is that the customer experience will be greatly improved through effective and efficient centralised communication. The time was right to address the increase in demand and create a sustainable structure which will allow us to play an active role in preparing customers for the challenges of the future.
“In preparing our organisation for growth by investing in more senior people, facilities and improved processes our approach to supply chain management will also evolve to better support our vision of the future.
“We aim to provide a consistent high quality added value service for our clients. Whilst contacts and communication methods might change as part of the new structure, our service and delivery will be enhanced and our focus will very much be on maintaining strong and effective partnerships with our customers to continue to deliver an innovative product range and exceptional service.”
