Judges of the G Awards 2023 (G23) have nominated Epwin Window Systems’ Connect digital platform to win the Best Business Initiative of the Year award. The systems house is also up for Customer Care Initiative of the Year.
“We are delighted to have been recognised in two categories at the G Awards this year,” said Gerald Allen, head of marketing at Epwin Window Systems. “As a business, our unwavering commitment to driving innovation within the industry is exemplified by our Connect platform.”
An Epwin Window Systems’ representative added: “Connect was developed as a digital platform aimed at elevating customer support across all business touchpoints. It empowers users to conveniently access and download resources from various devices including desktops, mobiles, iPads and tablets.
“Through continued investment, the intelligently designed platform has continued to evolve into the industry’s most comprehensive customer resource hub. With over 1,000 registered users, more than 2,000 direct downloads per month and an extensive library of 1,700 downloadable assets, the site continues to deliver added value benefits to fabricators and installers. For example, as building regulations were updated last year, a wide range of practical guidance and live question-and-answer sessions were hosted on the Connect portal, to assist customers in navigating the complexities.”
The G23 Awards presentation ceremony is set to take place on Friday 24 November at the London Hilton on Park Lane hotel. “The G Awards are dedicated to rewarding innovation and business excellence across the industry,” Gerald added. “As a company dedicated to pushing boundaries and setting industry standards, we are looking forward to celebrating with all the other finalists at the ceremony.”
Read more about the G23 Awards shortlist in our report, here. To get your G23 ticket, visit g-awards.com.
