Epwin Window Systems is working with Fensa as its preferred partner to deliver self-certification for installers that are part of its Excellence as Standard (EAS) programme.
Sharn Samra, Epwin Window Systems marketing director, said: “EAS is about delivering the best service from manufacturing to installation. EAS wanted to align with an accreditation body that also strives for excellence within the glazing industry. Working with Fensa will ensure that all EAS members will be able to instil consumer confidence.”
Jon Vanstone, Fensa director of Registered Business, said: “We are delighted to be working in collaboration with the Epwin Group. Fensa is continually looking for ways to enhance its service offering on the compliance front to make things simple for installers. This new partnership represents a fantastic strategic opportunity for our leading brands to leverage value for the benefit of our members and clients. Fensa will be keen to say that if a business is under the Excellence as Standard banner, they’re OK.”
Members of the EAS programme will receive a card branded with both Fensa and Excellence as Standard, as well as access to Fensa training and priority information on new Fensa products.
Excellence as Standard advocates ‘excellence at every stage of a project’ – from manufacturing through to the physical installation in a consumer’s home. Homeowners will benefit from the reassurance that all aspects meet a high quality industry standard and in turn, help the installer gain a competitive advantage while delivering the best possible service across the customer journey.
When an installer signs the Excellence as Standard charter, they are making a pledge to commit to striving for excellence in fenestration in a culture that permeates every level of a member’s business.
In return, they will have access to a ‘wealth of support and tangible benefits’ designed to drive quality and sales. These can be divided into six areas: effective lead generation, quality products, the EAS Academy, marketing support, partner benefits and the support team.
