Nationwide has produced two videos, one directed at staff to further underline safe practice at work, and a second for the benefit of residents showing the stringent steps in place to protect them during installation and maintenance.
“The safety of our team, customers, residents and the public are of paramount importance to us,” said John Whalley, Nationwide’s managing director. “Because we work so closely in social housing and with local authorities, it was particularly important that we provide easy access to as much information to residents to give them clear reassurance. That’s why we have created a raft of materials on multiple channels to provide easy-to-follow guidance over the COVID-19 measures we have taken.”
As well as the videos, Nationwide has created a range of safety posters, risk assessment and site procedure forms, along with general guidelines and information sheets – all designed to be easy to read and simple to understand.
John added: “We produced the two videos to further illustrate the measures we’ve taken. Residents can clearly see the strict guidelines we have put in place when working in their homes and this should give them additional peace of mind.
“The other video is for the benefit of our team, to assist them in adapting to the new way of working that we have implemented in line with government guidelines. As well as social distancing measures in all our facilities, including temperature checks, staggered entry to the building and shift times, dedicated walkways and portable wash stations, we have also issued each member of the team with a COVID-19 Combat Kit. Each kit contains a high vis vest, hand sanitiser, antibacterial spray, paper towels and cotton face covering masks, as well as an information guide and FAQs sheet.
“Nationwide Windows has also put together a CPD course for our workforce based on the government guidelines. We believe that we’re the only installer/fabricator able to deliver CPD accredited training, putting us in a unique position to train site-based staff to cover all key guidance.”
