Belfast’s UCS Design Group is celebrating 10 years of partnership with Spectus Systems. UCS’s managing director, Mark Scullion, was presented with an award to mark the anniversary at the FIT Show by Epwin Windows Systems’ managing director, Clare O’Hara and sales director, Paul Lindsay.
Mark said: “We are delighted to have reached such a milestone. We simply love working with Spectus and their product quality and support is superb.” Paul commented: “We are thrilled to be marking a 10 year partnership with UCS, they are a wonderful example of how a company can grow and develop in their market for more than 10years. They have always strived to be customer focused, continually looking for ways to improve their service levels and backup support to customers, and we are very lucky to have them as a Spectus customer.”
When asked what has made the partnership so enduring, Mark highlighted two factors: “The Spectus name is trusted by our customers and the products sell themselves. The second factor is the quality of the back up and marketing support offered by the systems house. “We have a strong customer service ethic at UCS which is matched by Spectus. We get excellent support from the Spectus team and their strong marketing support has helped us secure many sales over the years.”
Established over 10 years ago, UCS operates from a 25,000ft factory with a conservatory village, showroom and trade counter on a three acre site in Belfast. It also has a depot and showroom in Dublin. It is a trade supplier and works with window companies, trade window and conservatory installers, builders, local councils, education and health authorities and housing associations. The Spectus brand is reportedly now its flagship product, accounting for 80% of the business and the company says it manufactures around 500 frames a week using Spectus’ Elite 63, Elite 70 and flush tilt and turn systems.
