Andy Ford, founder of Windows of Distinction – a glazing installer based in Teignmouth, Devon – has reported rave reviews of Tommy Trinder’s Installer-Award-winning quoting software. “Conversion rates have definitely improved with Tommy Trinder,” he said. “It’s been a game changer. The app gives us a big advantage competing with large companies – or any other company for that matter!”
“Customers don’t really know what they’re getting with traditional methods. With Tommy, it’s far clearer for a customer. When they look at the quote, they can see exactly what they’re getting – the colour and style of handle, the style of frame, the product, the glass… it’s all there, and it’s all really, really clear.”
The team at Windows of Distinction has also enjoyed significant time savings since using the software, particularly when uniting products from multiple suppliers into one quote for the homeowner. “Before Tommy Trinder, we’d be producing two quotations because they came from different places. Now, it’s all on one system, so it does make life a lot quicker,” Andy added.
Andy is the first to admit that he’s “not techy,” so he’s been pleasantly surprised at how quickly he and his team have taken to using the Tommy Trinder platform. “It’s so easy for us to use,” he said. “Dragging, dropping and changing the size of the windows is very simple to do.”
The Tommy Trinder platform is subscription-based and billed monthly. To find out more, or to book a free demo, installers should visit the software firm’s website. The Windows of Distinction team is due to celebrate 30 years in business next year.
