Comprehensive ongoing support from Rapierstar is helping the Glazerite UK Group maintain its position as a leading trade manufacturer of Veka and Halo windows and doors, the business says. Glazerite’s strong track record of delivering finished PVC-U products to a consistently high standard across its complete range of different window and door styles, has at is core a commitment to strong supply chain partnerships.
The company has partnered with window and door fastener specialist Rapierstar for more than eight years. The long-term collaboration has enabled the development of a bespoke stock management system for fasteners, as well as consumables such as tapes, silicone, PPE, drill bits and also bespoke special parts.
With production plants at Wellingborough, Peterborough and Bolton, Glazerite prides itself on its ability to serve installers across the UK. Rapierstar supports these factories by ensuring that production lines are supplied with the correct fasteners for each of the assembly processes, eliminating the risks of product substitution or disruption to production in the event fasteners running out.
Chris Price, group procurement director at the Glazerite UK Group, said: “Our customers have come to depend on superior quality finished products which are delivered on time as planned, and working closely with the best supply chain partners is really important in maintaining our high standards in order to provide credible warranties to installers. We value the service that Rapierstar provides and the contribution they make to delivering on our vision by keeping production on track and ensuring our windows and doors utilise the best components, right down to the smallest fastener.”
Mark Calpin, Rapierstar’s technical consultant, added: “Our supply chain partnership with Glazerite enables us to provide a full consultancy service by supporting innovation, providing technical assistance and working with purchasing and operations to put the most effective logistics and supply processes in place. It is a service that is ideally suited to large volume window and door manufacturing and one that makes a positive contribution to manufacturing efficiency, product quality, customer service and good profitability.”
With more than 25 years’ experience as a specialist fastener supplier to the window and door industry, Rapierstar is uniquely positioned to offer technical guidance, training and support to fabricators, installers and systems and hardware manufacturers. Operating from its 100,000ft² warehouse and distribution centre near Macclesfield, Rapierstar works with customers across the UK and Ireland to provide a complete product range, competitively priced and delivered next day.
The Rapierstar service is backed by a technical support team that has collective experience in the fastener market of more than 150 years. Customers are assisted further through the company’s in-house research, development and technical centre, which helps industry manufacturers and fabricators deliver safe, secure, high-performing finished products. Find out more about Rapierstar at www.rapierstar.com or call 01260 223 311.