Endurance Doors is now driving down lead times for its bespoke, solid core composite doors to five weeks, with plans to take this to a 12 working day standard. The news follows a sustained period where material supply, consumer demand and other social and economic factors have pushed times out considerably.
Throughout the last two years, Endurance Doors has been communicating effectively to its nationwide network of customers and design partners, given unprecedented challenges, while investing heavily across the business. New business systems have been implemented, including the Amicus platform, which greatly improves customer communications through an automated ticketing and tracking system. Such systems are used effectively by trusted businesses in consumer-facing sectors in the UK and beyond.
Stephen Nadin, managing director of Endurance Doors, explained this further, saying: “Now that the supply chain has started to stabilise, we’re getting lead times down to five weeks, and the plan is to get this to a 12 working day standard in the coming months. We’ve invested heavily in systems, process and capital equipment and have recruited well over this period too.”
He continued: “We’ve also built relationships with local schools and colleges, and have a proactive capital investment programme to support further growth, after a year in which we’ve grown 85%. 2022 will be a year in which we’re investing more than ever in the overall customer experience and are already recruiting for further members of our customer care team to help make us a standout business in the sector.”
For information about the Endurance composite door range, including the latest colours and finishes, and the ultra-premium Avantal door, call the sales office on 01652 659 259, visit endurancedoors.co.uk, or email marketing@endurancedoors.co.uk. You can also follow @EnduranceDoors on Twitter.
