Business Pilot celebrates training success

November marked the last of five Open Training Day events run by CRM and business management software specialists Business Pilot, and the final event in Manchester saw five installation companies join the team for a deep dive into the Business Pilot system.

The Manchester event followed sessions in Birmingham, London, Bristol and Newcastle where Business Pilot training duo Rebecca Taylor and Arwen Van Wyk supported Business Pilot users with in-depth training, best practice and top tips.

Elton Boocock, Business Pilot’s Managing Director, said: “The Business Pilot system is vast, and offers thousands of features to help installation companies manage every aspect of their businesses.

“These Open Training Days give users the opportunity to learn about unused areas of the system and take advantage of more time and cost-saving benefits. Even Business Pilot users who have been using the system for years always learn something new to help drive better business effectiveness and efficiency.

“It also gives us the chance to explain and demonstrate new updates and features which are being added on an almost weekly basis.”

Following a successful larger Open Training Event in Birmingham in 2023, Business Pilot made the decision to run a series of smaller, localised events to make the sessions more accessible to more of the Business Pilot Community.

It proved to be the right choice. Throughout the year, 84 delegates from 37 installation companies attended Business Pilot Open Training Days and the feedback has been outstanding, with everyone saying they would attend another Open Training Day.

Elton added: “The beauty of these smaller events is that the content can be tailored to meet the needs of our delegates at each event. It also means they are more practical sessions as users can bring along their laptops and make changes directly into the Business Pilot system throughout the day.

“In a year where we had no FIT Show, these days have also been a valuable opportunity to catch up with our amazing Business Pilot Community, share experiences and ideas, and have a drink or two!”

Business Pilot will be running more Open Training Days throughout 2025. The schedule will be announced early in the New Year.

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