Central Window Systems has appointed a new warehouse and logistics manager. After 15 years as a customer services advisor with Central, Mark McHale was promoted to the role, which sees him supervising the smooth delivery of products, managing inventory, and maintaining relationships with carriers, suppliers and, most importantly, customers.
Mark said: “In my previous role, I spent a lot of time handling customer enquiries, providing product support, building relationships with suppliers, and looking for opportunities to enhance overall customer experience. Fifteen years has more than prepared me for the additional responsibilities of a warehouse and logistics supervisor, and I very much look forward to taking the company further.”
The past 20 months have been extremely busy for Central: it has expanded its manufacturing facility to 52,000ft, and produced up to 1,600 PVC-U products a week. Mark’s promotion follows the appointments of a new operations director; a new supply chain manager; a new manager for safety, health, environment and quality; and additions to the customer services team. The company also expanded its aluminium division, to better serve domestic installers, growing both its product portfolio and customer base.
Gary Morton, CEO of Central Window Systems, said: “It’s been an incredibly busy period for us, and that’s not showing any signs of slowing down. At Central, we’ve always been committed to delivering a seamless service to our customers, despite the challenges the industry has faced. I believe that with Mark as the new warehouse and logistics supervisor, we’re in good hands. He’s been with the business for 15 years, is familiar with all aspects of our warehouse operations, and I have every faith in his skills to help grow the business.”
